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   NPSS NOC Architecture

  • Primary and Secondary Servers

  • Hardened Operating Systems

  • All Critical Servers on UPS

  • Geo Diverse Disaster Recovery Site


NPSS has its own private Data Center and NOC. The NPSS NOC was built from the ground-up to provide remote monitoring of NG9-1-1 solutions 24x7x365. The NPSS NOC and Data Center comply with the NENA Security for Next-Generation 9-1-1 Standard (NG-SEC). It is one of the only NG-SEC compliant NOCs in the world. So you can rest assured that our systems are secure and that NPSS systems and personnel are held to the highest standards.

The NPSS NOC is located in Austin, TX. Staff includes NOC technicians I, II, III, Security Analysts, and degreed engineers that are skilled at monitoring and resolving trouble on ESInets and NG9-1-1 solutions. NPSS has developed a number of Methods of Procedure which are proprietary and unique to the monitoring and management of ESInets and NG9-1-1 systems.


Our Mission is to assist our customers in developing and deploying strategies to secure and improve the reliability of the mission critical systems used to handle Emergency 911 communications.

Specializing in Emergency 9-1-1 Communications

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