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We not only know what to do when things go right, we know what to do when things go wrong.


"When it comes to IP networks or cyber security for 9-1-1, there's nobody better in the country than NPSS."

Rhon Green
Area Manager E911

"You guys are doing a stellar job. You've made changes that will increase the reliability and security of our systems, you've included us in every step along the way, and I'll be happy to tell that to anyone who asks."

Brent Trease
Technical Sales Consultant II

"We have a number of different tools and companies monitoring different components of our IP Enabled 9-1-1 Call Taking Systems, but NPSS is usually the first and in many cases is the only company that alerts us of trouble on our ESInet."

Jack Wilkins
Deputy Director
Galveston County Emergency Communication District

"We appreciate the level of service that you and your company are providing."

Russ Steffee
Systems Operations Manager
Montgomery County Emergency Communication District

"I thought the managed services we were buying were akin to insurance, hoping that we would never have to use it, but NPSS has become a valuable member of our team - working with us on a regular basis to resolve trouble before it becomes service affecting, and helping to ensure that our systems are secure and reliable."

Kimberly Ward
9-1-1 Program Coordinator
Houston Galveston Area Council

"Thank you for all the great work you and your staff do!"

Tim Dotson
9-1-1 PSAP Specialist
Houston Galveston Area Council

"If NPSS wasn't monitoring, nobody would have ever found that problem."

Rhon Green
Area Manager E911

What People Are Saying About NPSS

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